Monday, January 11, 2010

Your 2010 Questions Answered!

Q: What is happening with the water that is being drained from the aquatic side?
A: The project team worked with the City of Calgary regarding the water disposal from the pools. A number of recycling options were proposed and evaluated. The pool water prior to draining has been treated to lower the chlorine level. The pool water is being drained into the sanitary sewer system which then flows into one of the three City of Calgary Wastewater Treatment plants.

Q: How can I access the pooldeck from the Family Caregiver Changrooms?
A: Direct access onto the pooldeck from the Family Caregiver Changerooms has been closed off as the pool area is now considered a construction zone. To access the pooldeck, you will need to go through the Men’s or Women’s Public Locker Rooms. In cases where travel requires the accompaniment of a different gender, please contact the Customer Service Desk on the Main Concourse and we will be happy to assist you. In the near future, there will be a covered safety walkway constructed to provide you with direct access to the training pool.

Q: What is happening with the 10-card pass and drop-in admissions in 2010?
A: The 10-card pass is considered a "membership" category and yes we are still selling 10-card passes in 2010. The 10-card pass will permit access after 3pm. The “No drop-in admission after 3pm” and cessation of late rate applies starting March 1, 2010.

Q: What is happening with the Executive Locker Rooms?
A: The Executive Locker Rooms will close as scheduled on January 31, 2010 to begin preparation for the transition to temporary locker room space in 2010. The public locker rooms will remain open until it is time to start renovations.

Q: What is happening with Café Sante?
A: As of January 1, 2010, Café Santé is operating with reduced hours and operating hours may vary depending on the volume of sales. In addition, the Café Team is working to creatively utilize the food inventory so the menu selection may not always be available as posted. Café Santé is scheduled to close on Friday, February 12, 2010.

Send your 2010 questions to info@talismancentre.com!

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