2009 Customer Survey - Our Response/Action Plan

Periodically, we conduct a survey of our members and other customers in order to determine which areas we can improve in. We are grateful for your feedback, and encourage you to contact us at any time with any questions or concerns. We take these survey results very seriously, and in consultation between all of our internal departments, we prepare a communication to our customers, which you can now view online. This page will tell you we're doing, and give you answers to questions you posed through the survey. As always, we invite you to let us know how we can serve you better.

Happy New Year!

2008 was a great year. It was Talisman Centre's 25th anniversary as part of Calgary's landscape, and we spent some time looking back at our history and taking stock of where we've been and all that we've accomplished in the quarter century we've been around. Now it's 2009, and we have tons of great things planned for Talisman Centre this year! Stay tuned to our website, because we think 2009 is going to be our best year yet!

Our busy and less-busy times of day

If you think Talisman Centre looks a little crowded when you're here, try shaking up your routine, and come during another time of the day! Here's a handy guide to a typical day at Talisman Centre:

Before 9:00AM – slow
9:00AM to Noon – steady/busy
Noon to 1:00PM – busy
1:00PM to 3:00PM – slow
4:00PM to 8:00PM – busiest
8:00PM to 11:00PM – slow

Partner Exchange Program

Please be advised: Parking, locker room space, public gym and pool space will be at a premium during some events. Members are encouraged to take advantage of the Partner Exchange Program when in effect.

The Partner Exchange Program is for MEMBERS ONLY.
As a value added to your experience as a member, don't forget to pick up your pass during designated Partner Exchange Program times to workout at the following facilities:

• CARDEL PLACE
• SOUTHLAND LEISURE CENTRE
• YMCA OF CALGARY
• VILLAGE SQUARE LEISURE CENTRE
• FITNESS ON FIFTH (YWCA)